Privacy Policy

ROXEN ORIGINAL (SMC-PRIVATE) LIMITED ("Roxen Original", "we", "us") operates roxenoriginal.com. This policy explains what information we collect and how we use it.

Information we collect

• Information you send us through the contact form or by email: your name, email address, store link and message.
• Information clients give us to deliver our services, such as advertising and listing performance data from their Amazon accounts.
• Basic technical data in server logs (IP address, browser type, pages visited).

How we use information

• To reply to your enquiry and provide our services.
• To prepare reports for clients.
• To keep our website secure and working.

Amazon account data

When we manage a client's Amazon account, we access it only through the user permissions the client gives us. We use this data only to provide the agreed services to that client. We do not sell it, share it with other clients, or use it for any other purpose. We do not ask for or store client passwords, bank details or card numbers. When a client ends the service, we stop using the account data and the client may remove our access at any time.

Sharing

We do not sell personal information. We share it only with service providers that help us run our business (for example our email and hosting providers), or when the law requires it.

Cookies

This website does not use advertising or tracking cookies.

Retention and security

We keep information only as long as needed for the purpose above or as the law requires. We use reasonable technical and organisational measures to protect it.

Your rights

You may ask us to access, correct or delete the personal information we hold about you by writing to hello@roxenoriginal.com.

Contact

ROXEN ORIGINAL (SMC-PRIVATE) LIMITED
Shop No. 8, Daska Road, Morr Masjid, Sambrial, Punjab 51070, Pakistan
hello@roxenoriginal.com